Vixen Couture
Foxy Fierce Fashionista's Shop April 15,2010!This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
December 01 2009
Vixen Couture
Our Commitment To Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
How That Information Is Used:
We respect your right to privacy. We do not share or sell your personal information with any outside companies or third parties. When you make a purchase from our online store, the personal information you provide while creating or updating an account and at checkout, including name, billing address, telephone, e-mail address, ship-to address, and credit card information, is maintained on our secure server in our private files.
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
Our Commitment To The Security of Your Data
You may sign up for our e-mail newsletter list which provides you advance notice of sales, special promotions, new merchandise, events, and vixencouture updates. These addresses are used internally and kept confidential unless required by law to disclose. You may opt out of this list at any time from the vixencouture Web site or any e-newsletter we send you.
Contact Us
[customerservice@vixencouture.com]
NOTE TO MERCHANTS: Your privacy policy has legal implications as well as implications for your business. Please research what assurances you want to make to buyers and ensure that your states policy matches with your business practices.
Business Hours
Web Site We are open 24 hours a day/ 7 days a week/ 365 a year for online orders.
Shipping Information:
International Shipping: Coming Soon!
Due to overwhelming demand, we are in the proccess of shipping internationally! Stay tuned for updated information.
Domestic Shipping Rates by UPS are as Follows:
Purchase amount Ground 2-day Overnight $0.00 – 50.00 $10.00 $18.00 $30.00 $50.01 – 100.00 $10.00 $18.00 $30.00 $100.01 – 300.00 $12.00 $22.00 $35.00 $300.01 – 400.00 $14.00 $25.00 $35.00 $400.01 – 500.00 $14.00 $25.00 $40.00 $500.01 + $16.00 $25.00 $40.00
Refund, Returns and Cancellation Policies:
Web Site Returns and Exchanges
Your satisfaction is our priority. If you are not satisfied with your merchandise, we will gladly return or exchange any NONSALE items EXCLUDING lingerie, accessories, handbags, and sale items within 14 days of receipt of order. All returns must be in new condition and must have all original tags attached and be unworn, unwashed and unaltered. New and unworn means that there are no marks on the item or any wear on the tags. Shoes must be returned in their undamaged, original box. Any damage to the original packaging may result in a 10% restocking fee to be deducted from return total. All sale items, lingerie, handbags, and accessories sales are final. No exceptions. Thank you for your understanding. This policy is enforced for Web site purchases only. To return your goods, please e-mail us within 7 days of receipt of order to customerservice@vixencouture.com with your reason for return and we will issue you a Return Merchandise Authorization (RMA) number. This number must be written on your return invoice in order to be credited properly. Remember your return must be received within 14 days of receipt of your original order or your return will not be accepted. All properly returned products will be credited as either a Web store credit or a refund to the original purchaser's credit card excluding shipping costs.
When you receive your order, please check the item(s) for accuracy and fit. All returns must be in new condition and must have all original tags attached and be unworn, unwashed and unaltered. New and unworn means that there are no marks on the item or any wear on the tags. Shoes must be returned in their undamaged, original box. Any damage to the original packaging may result in a 10% restocking fee to be deducted from return total.
We do not sell used items and will not accept any item with any indication that it was used. vixencouture.com reserves the right to refuse a return if it does not meet our return specifications. In such cases, the item will be returned to the purchaser with return shipping charges billed to the purchaser. If the unauthorized return package is refused by purchaser, vixen couture will assume the item as abandoned.
If merchandise is received damaged, you must let us know via telephone or e-mail within 3 days of receipt of order by writing customerservice@vixencouture.com.
Exchanges will ship free of charge provided the exchange item(s) is in stock. You will receive an e-mail confirmation of your request to exchange your item(s) and its availability within 48 hours after receipt of your return.
Merchandise exchanged or purchased using Web site store credits may be not be returned or exchanged. Once a Web site store credit is used, all items are final sale.
Return shipments must be received within 14 days of receipt of order. Return shipping charges are nonrefundable. Please insure your package properly.
Online orders may be returned to our retail store.
Please allow 14 business days to process your return request and refund to your credit card. Please note that most banks take an additional 1-2 billing cycles to post the return to your account.
Store Returns and Exchanges
If you purchase an item at our store location, our store polices apply. We accept exchanges or returns for store credit only with receipt within 14 days of purchase for full price merchandise only. All items marked on sale, accessories, body care, lingerie, and handbags are final sale. No exceptions. A store credit is valid for use in the retail shop only and is valid for 1 year to the date of the store credit. Retail returns shipped to our Web site Returns Address are not accepted.
Orders
Orders received after 4:00 pm EST will be processed the next business day. Please allow up to 48 hours to process and ship your order pending payment approval. When your order ships, you will receive an e-mail update with a tracking number for your package.
From time to time, due to popularity or demand for an item, we do sell out and in these instances, you will be notified via e-mail and your account adjusted accordingly.
If you have a special promotion code or a store credit code, please enter this code into the promotional code box during checkout.
We are unable to modify an order once it has been placed. If you wish to purchase additional items, you must place an additional order.
If you choose to refuse any shipments from vixencouture.com, you assume responsibility for the original shipping charges to you, as well as any duties, taxes, and/or customs charges that are incurred on the package for both the original and return shipments, and the cost of returning the package to vixencouture.com. This amount will be subtracted from your merchandise refund.
Sales Tax
We charge a sales tax of 6.75% to all orders shipped to an Ohio address. We do not charge sales tax on orders being shipped to all other locations.
Payment Methods
We currently accept paypal.
Our checkout process requires the CVV2 number as an additional precaution against fraud and identity theft. This numbers appears as a 3-digit code on the back of your Visa or MasterCard, after your card number or as a 4-digit code printed on the face of your American Express.
Online Security We use industry standard Secure Sockets Layer (SSL) technology to ensure the security of your online transactions. SSL encrypts your provided information as it travels over the Internet.
December 01 2009
Vixen Couture
Our Commitment To Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
How That Information Is Used:
We respect your right to privacy. We do not share or sell your personal information with any outside companies or third parties. When you make a purchase from our online store, the personal information you provide while creating or updating an account and at checkout, including name, billing address, telephone, e-mail address, ship-to address, and credit card information, is maintained on our secure server in our private files.
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
Our Commitment To The Security of Your Data
You may sign up for our e-mail newsletter list which provides you advance notice of sales, special promotions, new merchandise, events, and vixencouture updates. These addresses are used internally and kept confidential unless required by law to disclose. You may opt out of this list at any time from the vixencouture Web site or any e-newsletter we send you.
Contact Us
[customerservice@vixencouture.com]
NOTE TO MERCHANTS: Your privacy policy has legal implications as well as implications for your business. Please research what assurances you want to make to buyers and ensure that your states policy matches with your business practices.
Business Hours
Web Site We are open 24 hours a day/ 7 days a week/ 365 a year for online orders.
Shipping Information:
International Shipping: Coming Soon!
Due to overwhelming demand, we are in the proccess of shipping internationally! Stay tuned for updated information.
Domestic Shipping Rates by UPS are as Follows:
Purchase amount Ground 2-day Overnight $0.00 – 50.00 $10.00 $18.00 $30.00 $50.01 – 100.00 $10.00 $18.00 $30.00 $100.01 – 300.00 $12.00 $22.00 $35.00 $300.01 – 400.00 $14.00 $25.00 $35.00 $400.01 – 500.00 $14.00 $25.00 $40.00 $500.01 + $16.00 $25.00 $40.00
Refund, Returns and Cancellation Policies:
Web Site Returns and Exchanges
Your satisfaction is our priority. If you are not satisfied with your merchandise, we will gladly return or exchange any NONSALE items EXCLUDING lingerie, accessories, handbags, and sale items within 14 days of receipt of order. All returns must be in new condition and must have all original tags attached and be unworn, unwashed and unaltered. New and unworn means that there are no marks on the item or any wear on the tags. Shoes must be returned in their undamaged, original box. Any damage to the original packaging may result in a 10% restocking fee to be deducted from return total. All sale items, lingerie, handbags, and accessories sales are final. No exceptions. Thank you for your understanding. This policy is enforced for Web site purchases only. To return your goods, please e-mail us within 7 days of receipt of order to customerservice@vixencouture.com with your reason for return and we will issue you a Return Merchandise Authorization (RMA) number. This number must be written on your return invoice in order to be credited properly. Remember your return must be received within 14 days of receipt of your original order or your return will not be accepted. All properly returned products will be credited as either a Web store credit or a refund to the original purchaser's credit card excluding shipping costs.
When you receive your order, please check the item(s) for accuracy and fit. All returns must be in new condition and must have all original tags attached and be unworn, unwashed and unaltered. New and unworn means that there are no marks on the item or any wear on the tags. Shoes must be returned in their undamaged, original box. Any damage to the original packaging may result in a 10% restocking fee to be deducted from return total.
We do not sell used items and will not accept any item with any indication that it was used. vixencouture.com reserves the right to refuse a return if it does not meet our return specifications. In such cases, the item will be returned to the purchaser with return shipping charges billed to the purchaser. If the unauthorized return package is refused by purchaser, vixen couture will assume the item as abandoned.
If merchandise is received damaged, you must let us know via telephone or e-mail within 3 days of receipt of order by writing customerservice@vixencouture.com.
Exchanges will ship free of charge provided the exchange item(s) is in stock. You will receive an e-mail confirmation of your request to exchange your item(s) and its availability within 48 hours after receipt of your return.
Merchandise exchanged or purchased using Web site store credits may be not be returned or exchanged. Once a Web site store credit is used, all items are final sale.
Return shipments must be received within 14 days of receipt of order. Return shipping charges are nonrefundable. Please insure your package properly.
Online orders may be returned to our retail store.
Please allow 14 business days to process your return request and refund to your credit card. Please note that most banks take an additional 1-2 billing cycles to post the return to your account.
Store Returns and Exchanges
If you purchase an item at our store location, our store polices apply. We accept exchanges or returns for store credit only with receipt within 14 days of purchase for full price merchandise only. All items marked on sale, accessories, body care, lingerie, and handbags are final sale. No exceptions. A store credit is valid for use in the retail shop only and is valid for 1 year to the date of the store credit. Retail returns shipped to our Web site Returns Address are not accepted.
Orders
Orders received after 4:00 pm EST will be processed the next business day. Please allow up to 48 hours to process and ship your order pending payment approval. When your order ships, you will receive an e-mail update with a tracking number for your package.
From time to time, due to popularity or demand for an item, we do sell out and in these instances, you will be notified via e-mail and your account adjusted accordingly.
If you have a special promotion code or a store credit code, please enter this code into the promotional code box during checkout.
We are unable to modify an order once it has been placed. If you wish to purchase additional items, you must place an additional order.
If you choose to refuse any shipments from vixencouture.com, you assume responsibility for the original shipping charges to you, as well as any duties, taxes, and/or customs charges that are incurred on the package for both the original and return shipments, and the cost of returning the package to vixencouture.com. This amount will be subtracted from your merchandise refund.
Sales Tax
We charge a sales tax of 6.75% to all orders shipped to an Ohio address. We do not charge sales tax on orders being shipped to all other locations.
Payment Methods
We currently accept paypal.
Our checkout process requires the CVV2 number as an additional precaution against fraud and identity theft. This numbers appears as a 3-digit code on the back of your Visa or MasterCard, after your card number or as a 4-digit code printed on the face of your American Express.
Online Security We use industry standard Secure Sockets Layer (SSL) technology to ensure the security of your online transactions. SSL encrypts your provided information as it travels over the Internet.
